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Importing 101: All you must know about customs brokers in Canada!

Importing goods into Canada is not complicated, but you have to adhere to a wide range of rules, laws, regulations and statutory requirements. More than 2,00,000 importers deal with Canada Border Services Agency (CBSA) on a regular basis, and their work would be impossible without customs brokers. Services like Clearit customs brokerage offer assistance to importers, both commercial and noncommercial, with processes, paperwork and more. No matter whether you are dealing with parcel, air, ocean or truck shipments, your customs broker can get your shipment cleared by adhering to what’s required and sufficing to the rules and laws laid by CBSA.

Is the role of a customs broker legal?

Absolutely! All customs brokers in Canada are licensed by CBSA, and while hiring one is a personal choice, most importers choose to seek professional help, so that they can focus better on their importing business. Most customs brokers can offer information on product categories, the dos and don’ts, duties to be paid, if there are ways to save on allowances, and other details. They are also a step ahead in explaining rules related to commercial imports. Since customs brokers work with the CBSA electronically, they don’t need to have an office at the point of entry. Also, you can expect to get help from them for all relevant matters, which may concern your company’s importing needs.

Finding a customs broker

Expectedly, you have to do your homework when it comes to selecting a customs broker, and we recommend that you ask a few questions, such as

  • How long have you been in business?
  • Can you deal in ocean, truck, air and parcel shipments?
  • Do your offer assistance with customs consulting?
  • Do you have experience in dealing with my industry?
  • Can you offer references?

Note that all customs brokers sign a confidentiality agreement with their clients, so the information that they pass on to new clients may be restricted. In other words, they may not offer direct references, and one of the better ways to know a customs broker better is by checking for online reviews. Find more on what other clients have to say about customs brokerage services and check their response too. A customs broker should be accessible at all times and must offer assistance on the go.

Review customs brokers now and ask relevant questions before you hire them as permanent consultants for your company.